Privacy Policy
Who we are
We are Smart Asbestos, registered company number:
What personal data we collect and why we collect it
Contact forms
We use contact forms to allow customers to request a quote for our services. If you complete a contact form, your information will be sent securely via email to our office who will then use your personal information to contact you. We will keep your personal information for up to 10 years in our administrative systems. If you would like your personal information to be removed from our systems, please contact our data officer and we will be happy to oblige.
Cookies
We use cookies on our website to help us deliver a better user experience. Our cookies are primarily focused around storing anonymised data about how you use the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to monitor the performance of our website and how people use it. Google Analytics is a third-party provider who uses cookies to track, anonymously, how you use our website. We also use call tracking software which operates to the same effect, but allows us to understand how people that have called our business have found us and which pages they have viewed before making a call.
Who we share your data with
Other than the analytics providers listed above, we don’t share your personal data with any third parties.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
For all enquiries that are sent to us, we retain your personal information for up to 10 years.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Contact information
Our data protection officer is Laura Smith, who can be contacted via email at info (at) smartasbestos.co.uk
Additional information
How we protect your data
We use https technology to ensure that any data transmitted through our website is securely transported. We also have data protection processes and policies in place as a company.
What data breach procedures we have in place
In the unlikely event that a data breach was to take place, we have a process in place to notify all victims of said breach and to review our protocols to ensure this is not repeated.